1. General By making a reservation or staying at Hotel Dipin Residency, guests agree to comply with these Terms & Conditions. Hotel Dipin Residency reserves the right to update these terms at any time without prior notice.
2. Reservations & Payment A valid identification document is required for check-in. Full payment or a deposit may be required at the time of booking. Cancellations must be made at least 3 days before the check-in date to receive a refund, subject to applicable cancellation fees. No-shows or late cancellations may be charged the full booking amount.
3. Check-in & Check-out Check-in time is from 01:00 PM onwards, and check-out time is by 11:00 AM. Late check-out may be available upon request and may incur additional charges. Guests are responsible for returning room keys at check-out. A fee may be charged for lost keys.
4. Guest Conduct Guests must respect other guests, staff, and property. Excessive noise, disruptive behavior, or illegal activities will not be tolerated and may result in immediate eviction without refund. Smoking is prohibited inside the premises. A cleaning fee will be charged for violations. Pets are not allowed unless explicitly approved by management.
5. Liability & Damages Guests are responsible for any damages caused to property, furniture, or appliances during their stay and may be charged accordingly. Hotel Dipin Residency is not responsible for loss, theft, or damage to guest belongings. Guests must ensure their personal safety and follow safety instructions provided by the property.
6. Facilities & Services Housekeeping services are provided daily unless otherwise specified. Use of common areas must be in accordance with house rules and cleanliness standards. Wi-Fi is provided as a complimentary service, and availability may be subject to network conditions.
7. Force Majeure Hotel Dipin Residency is not liable for unforeseen events such as natural disasters, government restrictions, or other circumstances beyond its control that may affect reservations or guest stays.
8. Governing Law These Terms & Conditions are governed by the laws of the jurisdiction where Hotel Dipin Residency operates.
By staying at Hotel Dipin Residency, guests acknowledge and agree to abide by these Terms & Conditions. For any inquiries, please contact our management team.